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Terms & Conditions


All prices stated on the website are inclusive of VAT, but exclusive of delivery costs, except where stated. Delivery costs are shown at the Checkout. Prices and availability of products may be changed at any time without notice. Prices in our retail store in Woburn may be different to the prices shown on this website.


Where payment is made by credit or debit card, you authorise us to debit your card with the total cost of the products selected and delivery costs. Any refunds made in respect of returns or cancellation will be made to the same card. If your card cannot be verified or is any way unacceptable, the order will be cancelled immediately.


We are not liable for loss of profits, loss of business or other consequential, special or indirect loss arising out of the use of any product purchased from this site. All implied warranties and undertakings are excluded to the maximum extent permitted by law.


All Breakages and Damage must be reported within 3 days of delivery.


In accordance with the Consumer Rights Act 2015 you must notify us within 14 working days of receipt of the goods if you intend to return them. In these circumstances you will be entitled to a full refund including the initial delivery charge, but you will have to pay the cost of returning the goods to us. The goods must be returned to us in original condition to be eligible for a refund. Please enclose your Order ID number or other details to enable us to identify the order. Send the goods to: 

Returns Department, Woburn China, 8 Market Place, Woburn, Beds. MK17 9PZ


All trademarks and registrations are the property of their respective owners.


All text, images, pictures and photographs are copyright of the respective manufacturers and/or Woburn China Shop. All rights reserved. Any use of text, pictures or photographs without the owner's consent or written prior permission will be considered an infringement of copyright.

Dispute Resolution

We will resolve any queries as quickly as possible. After we have dealt with your query, if you remain unsatisfied you can use the EU Online Dispute Resolution Platform.


Products available for sale on this website are subject to these terms and conditions. By purchasing products on this website you agree to be bound by these terms and conditions. We reserve the right to change these terms and conditions at any time, and you are bound by the version available on the site at the date of purchase.



This page was last updated 1st June 2019
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